Intermittent login problem with Shibboleth SSO system

Incident Report for University of Louisville

Resolved

The work-around is performing well. We are closing this incident while we continue to consider permanent fixes.

Posted Aug 03, 2021 - 13:11 EDT

Identified

We believe we have identified the issue and have implemented a work-around while we investigate further.

Posted Aug 03, 2021 - 10:07 EDT

Investigating

We are investigating reports of intermittent failures in systems which use the Shibboleth SSO system. This is known to be affecting CardBox and Interfolio

Posted Aug 03, 2021 - 09:33 EDT

This incident affected: Identity & Access Management (IAM) (Shibboleth).